Terms of service

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OVERVIEW

This website is operated by Synergy Agro & Dairy Products, under the brand name MilkyBay. Throughout the site, the terms “we”, “us” and “our” refer to Synergy Agro & Dairy Products and/or MilkyBay, as applicable. Synergy Agro & Dairy Products offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms, conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation browsers, customers, merchants, vendors, and contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services.

Any new features or tools added to the current store shall also be subject to these Terms of Service. You can review the most current version of the Terms at any time on this page. We reserve the right to update, change or replace any part of these Terms by posting updates on our website. Your continued use of the website following the posting of changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., which provides us with the e-commerce platform that enables us to sell our products and services to you.

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SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or union territory of residence, or that you have obtained consent to allow any minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose, nor may you violate any applicable laws while using the Service.

You must not transmit any viruses, malware, or destructive code.

Any breach of these Terms will result in immediate termination of your access to the Service.

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SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone, for any reason, at any time.

You understand that your content (excluding payment information) may be transferred unencrypted over various networks. Credit and debit card information is always encrypted during transfer.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service without express written permission from us.

Headings used in this agreement are for convenience only and do not affect the interpretation of these Terms.

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SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

Information on this site is provided for general informational purposes only. We are not responsible if information made available is inaccurate, incomplete, or not current.

This site may contain historical information, which is provided for reference only. We reserve the right to modify site content at any time without obligation to update it.

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SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.

We reserve the right to modify or discontinue the Service (or any part thereof) at any time without notice.

We shall not be liable for any modification, price change, suspension or discontinuance of the Service.

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SECTION 5 – PRODUCTS OR SERVICES

Certain products, including dairy and food products, are available exclusively online and may have limited quantities. All purchases are subject to our Return & Refund Policy.

We make every effort to display product images and descriptions accurately. However, we cannot guarantee exact visual representation due to device or screen differences.

We reserve the right to limit or discontinue any product or service without notice. Any offer made on this site is void where prohibited.

We do not warrant that the quality of products or services will meet individual expectations.

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SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse or cancel any order. Limits may be applied per person, household, or order.

You agree to provide accurate and complete billing and account information and to update it promptly to enable successful transactions.

For more details, please review our Return & Refund Policy.

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SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools that we do not control. These tools are provided “as is” and “as available” without warranties.

Use of such tools is entirely at your own risk.

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SECTION 8 – THIRD-PARTY LINKS

Our Service may include links to third-party websites. We are not responsible for the content, accuracy, or practices of third-party websites.

Any concerns regarding third-party products or services should be directed to the respective third party.

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SECTION 9 – USER COMMENTS, FEEDBACK AND SUBMISSIONS

By submitting comments, ideas, or feedback, you grant us the right to use, reproduce, and distribute such content without restriction or compensation.

You agree that your submissions will not violate any third-party rights or contain unlawful, abusive, or malicious material.

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SECTION 10 – PERSONAL INFORMATION

Your submission of personal information through the website is governed by our Privacy Policy.

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SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS

We reserve the right to correct errors, inaccuracies, or omissions and to cancel orders if information is inaccurate, even after an order has been placed.

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SECTION 12 – PROHIBITED USES

You are prohibited from using the site or its content for unlawful purposes, infringing intellectual property, transmitting malicious code, harvesting personal data, or interfering with security features.

Violation may result in termination of access.

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SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

All products and services are provided “as is” and “as available” without warranties of any kind.

Synergy Agro & Dairy Products and MilkyBay shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of the Service or products, to the maximum extent permitted by law.

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SECTION 14 – INDEMNIFICATION

You agree to indemnify and hold harmless Synergy Agro & Dairy Products, MilkyBay, and their affiliates from any claim arising from your breach of these Terms or violation of applicable laws.

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SECTION 15 – SEVERABILITY

If any provision of these Terms is found unenforceable, the remaining provisions shall continue in full force.

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SECTION 16 – TERMINATION

These Terms remain effective unless terminated by either party. We may terminate access without notice if you fail to comply with these Terms.

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SECTION 17 – ENTIRE AGREEMENT

These Terms, together with related policies, constitute the entire agreement between you and us and supersede prior communications.

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SECTION 18 – GOVERNING LAW

These Terms of Service shall be governed by and construed in accordance with the laws of India, with jurisdiction in Gurgaon, Haryana

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SECTION 19 – CHANGES TO TERMS OF SERVICE

We reserve the right to update these Terms at any time. Continued use of the website constitutes acceptance of the updated Terms.

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SECTION 20 – CONTACT INFORMATION

Questions regarding these Terms of Service should be sent to:

milkybaydotin@gmail.com